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EMS-GRIVORY is the world's leading supplier of polyamide specialties:

IT PC/Network Support Specialist

Position is part-time position including benefits and located in Sumter, South Carolina.

EMS-CHEMIE is looking for a highly motivated individual who can work with minimum supervision. This position is responsible to support tasks related to Information Technology, troubleshoot computer issues and provide technical support to all employees.

Job Responsibilities:

(This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed.)

  • Support IT Helpdesk including documenting request and resolutions.
  • Provide PC, Printer, Xerox, and telephone support related to networking or connectivity issues 
  • Support Navision Users and assist Customer Service Departments with Customer data entry.
  • Work in conjunction with users of IT services from other departments. 
  • Coordinate company projects with information Technology Manager.
  • Troubleshoot network or connectivity problems for users (including remote users).
  • Provide timely and accurate information relative to product and order status.
  • Identify and report computer network security breaches or attempted breaches.
  • Create or update technical documentation (work instructions) for network installations or changes to existing installations and other processes as needed.
  • Develop reports for IT Department and other departments, if requested.
  • Set up desktop/laptop computer equipment. Install all network and system software including operating systems and user software packages for new employees. 

Education and/or Experience:

  • Associate Degree in Computer Technology or a related field
  • 5 years Computer Networking and/or IT Helpdesk
  • In-depth knowledge of networking equipment and infrastructures
  • Skilled in problem solving, customer service, and prioritizing
  • Good organizational skills
  • Strong communications & writing skills
  • Strong project management skills
  • Ability to work in fast paced & dynamic environment
  • Microsoft Office experience a must. (Microsoft NAV experience is a plus)
  • Software installations and troubleshooting application errors
  • SQL programming experience a plus

Competitive benefits and compensation package.

Please send your resume by mail or e-mail to:

Human Resources
EMS-CHEMIE (North America) Inc.
P. O. Box 1717
Sumter, SC 29151-1717

Fax 803/481-1843

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